IMPORTANT TELEPHONE NUMBERS IN GERMANY
Polizei // 110
The police are the people who are responsible for keeping a city or country safe.
If something bad happens or someone is in danger, people can go to the police for help.
Rettungsdienst // 112
Ambulance services are helpers who come when someone is sick or injured and needs help. They take the person to a hospital where they are treated by doctors.
Telefonseelsorge // (kostenfrei) // (0800) 111 0 111 // (0800) 111 0 222
Telephone counseling:
- People can call there when they are sad or anxious.
- On the phone they will be listened to and tried to help.
- Everything they say is kept confidential and they do not have to give their name.
Hilfetelefon - Gewalt gegen Frauen // (kostenfrei) // (0800) 116 016
The "Violence against Women" helpline:
- The helpline is a number that women can call,
if they need help because someone is hurting or frightening them.
- The people on the phone will listen to them and help them find a solution.
- They can also suggest where help is available nearby, such as a women's shelter.
BKH Augsburg // (0821) 400 24 75
BKH (Bundeswehr Hospital):
- This is kind of like a hospital for those who are sick in the head or feelings.
- Here doctors and nurses help people to get well.
- Sometimes people have to stay there until they feel better.
Frauenhaus Augsburg // (0821) 229 00 99
Women's shelter:
- The women's shelter is like a safe place for women who are afraid of someone.
- Women who do not feel safe can turn there to be protected.
- They and their children can live there and be assured that nothing will happen to them.
- The people at the shelter help and support the women to get their lives back to normal.
Sozial-psychiatrischer Dienst Augsburg // (0821) 450 19 33 33 11
Social-psychiatric service:
- These are people who help people who are experiencing difficulties in life.
- For example, they can help if a person has no home or is unhappy.
They try to make life easier.